Good Data and Good Decisions

The first thing airline schedulers tell us they need to make decisions is “good data” to know which changes are better than others.  They would like to have: profitability data by flight segment, current booking data from the reservations system (daily update), and forecast revenue for each flight. Some schedulers also mention that they would…

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Interpreting Crisis “Weiji”

A popular interpretation of the Chinese word for crisis, “Weiji,” is a combination of danger and opportunity.  Politicians from John F. Kennedy, who experienced a nuclear missile crisis, to Al Gore in his description of global climate change have used this meme to help communicate the situation and encourage the right actions.  However, most language…

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