Our Customer Success Approach

"Zulu set up our system very quickly. We saw value from using it right away, rather than dealing with a long, complex implementation project."

"Upgrades are included, and Zulu does all the testing, deployment and training.  We had no disruption of our work and we got the new capabilities we asked for quickly."

Customer Support

Customer Experience

Zulu brings a new customer experience to airline scheduling and planning. You are the center of the customer experience, starting with the work you want to accomplish. We offer a trial use of our production software so you can quickly experience in your own hands how the system solves your pain points.

Zulu is set up in just a couple of days and the hands-on training by an experienced airline expert is done with your current schedule so that you spend your time learning in the real world, rather than wasting a lot of time and money on an implementation and integration project.

As your team gains confidence and makes the transition to using Zulu for production work, the additional capabilities will be picked up easily and your team will have ideas for functionality upgrades and special tools that will help solve problems or automate work. Zulu turns around upgrades very quickly, so it’s like having your own dedicated IT shop. Zulu also has a 24/7 support team available to help when needed.

You are not buying software - you are getting a partner for your team!


SaaS Business Model

Customer Success Experience

Cloud Native Hosting

Value of Integration

Security and Reliability

Modern and Mobile

“We needed a full-featured system with intelligent optimizers. The 2-week change to Zulu was much faster than we expected to be in full production mode.”